NL App
Troubleshooting
When will you release an Android app?
Our Product Team and App Engineers are working on the NL Sports App for Android users. Once it is completed, we will notify Next Level Sports families...
My schedule changed. How do I refresh my schedule page on the app?
Your schedule should automatically refresh when you open your app. To manually refresh your schedule page in the iOS app, please pull down on the sche...
Why can't I find my player in the Next Level Sports app?
Your player may not be available in the Next Level Sports app until you receive your Season Tipoff or Season Kickoff email. This email is typically se...
How come I do not see any events in my Schedule tab?
If you are unable to see any events in the Schedule tab, your official program schedule has not been finalized yet. Once the schedule is ready, we wil...
What are my options if I don't have an Apple phone?
If you don't have an Apple phone, please visit app.nextlevelsports.com on your mobile device or desktop.
Where can I share my feedback with you?
1. Once logged in, click the person icon on the bottom right corner. 2. From the My Account screen, select Support and you will be able to report bu...
Login
How can I get access to the app?
In order to access the app, you must be already registered for one of our programs on nextlevelsports.com . Sign in to the app with the same email l...
Can I invite another user/add an email to the Next Level App to access my player’s information?
Next Level Sports App users are able add an additional account and emails to use to login from both the website and our iOS app (coming to Android soo...
Why can’t I log in with my email address?
Please make sure you are using your Sports Connect email to log into our app. You must be registered for one of our programs in order to login. Sign i...
App Functions
How do I access the team schedule?
Next Level Sports App users are able to view their team's schedule from both the website and our iOS app (coming to Android soon). To do so, follow th...
How can I message my team on the app?
Next Level Sports App users can message their team from the website and our iOS app (coming to Android soon). To do so, follow the steps below: From t...
Can I add the season schedule to my iCalendar or Google Calendar?
Next Level Sports App users are able sync your player's schedule to iCalendar or Google Calendar from both the web app and our iOS app (coming to Andr...
How can I tell the team my availability to attend a game/practice?
Next Level Sports App users can let their team know their availability to attend a game/practice using the website and our iOS app (coming to Android ...
Where can I see the team standings?
This article will show you how to navigate to the team standings where you can view team records and seeding in your player's division. Team standings...
Where can I access the rule book?
Next Level Sports App users can view the rule book directly from our iOS app and website (coming to Android soon). To do so, follow the steps below: D...
What is the Next Level Sports App?
Our app helps our site directors and student coaches manage their teams, communication, and events. The app automatically syncs programs, schedules, r...