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Registration
- I have an order in my cart and I can't checkout. How can I check out?
- What do I do if I am having trouble registering my child?
- Can my child play up or down a grade level?
- What is Priority Registration?
- If we were on the waitlist last season, can we register during Priority Registration?
- If my child participated in another sport through Next Level, do we get access to Priority Registration?
Troubleshooting
- Why can't I find my player in the Next Level Sports app?
- How come I do not see any events in my Schedule tab?
- When will you release an Android app?
- What are my options if I don't have an Apple phone?
- My schedule changed. How do I refresh my schedule page on the app?
- Where can I share my feedback with you?
General
- Where can I purchase more team gear?
- What do I do if we have NOT received the uniform?
- How do I determine the correct uniform size?
- How do I change the uniform sizes?
- Where can I find my order number?
- What should I do if I received the uniform for one child but did not receive my other child’s uniform?
Replacement Uniforms
- Can I exchange a uniform for another one?
- How can I order a replacement uniform?
- My child has lost/misplaced/destroyed their uniform. Can I order another one?
- What do I do if I received the wrong uniform?
- What if I ordered the wrong size?
- What should I do if the uniform received does not fit my child?